All orders are processed within 1–3 business days. You will receive a tracking number once your item is shipped.
Estimated Delivery Time:
United States and Canada: 10–20 Days
Europe: 15–25 Days
Asia: 20–25 Days
Other Countries: 25–50 Days
Returns
Our refund and returns policy lasts 30 days. To be eligible for a return, your item must be unused and in the same condition that you received. Is not necessary to be in the original packaging.
Exchanges
We replace items if they are defective or damaged. If you need to exchange it for the same or another item, send us an email at support@watchstrapspro.com
Refunds
Once your return is received, we will send you an email to notify you that we have received your returned item, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@watchstrapspro.com.
Shipping returns
To return your product, send us an email at {email address}
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping.
Need help?
Contact us at support@watchstrapspro.com for questions related to refunds and returns.
